Frequently Asked Questions

Returns, Exchanges and Refunds

With every sale of either prints, original artworks, workshops or commissions, my main goal is your satisfaction in your purchase.  If for any reason you are unsatisfied with any purchase or service, please do contact me directly either by email at sarakarenart@gmail.com or you can contact me via mobile on 07540 688720.  

When considering the purchase of an original piece or print, do double check colours on more than one device as colours can vary.  Double check the dimensions on every piece.  When photographing artwork I use a High definition camera to catch the best image possible, but colour variations can occur on devices.

Can I reproduce the artwork that I purchased?

Simple answer is no.  You may have purchased the piece, but as the creator I own the rights to the artwork.  If you require ownership of the rights to a piece, please contact me directly for more information.  There is an additional charge for this.

Will you reproduce the original piece that I purchased?

Unless there are already prints available for the piece, I would never reproduce the original.  There maybe pieces that look similar, for instance I use goldleaf in many of my pieces with grey and yellow, but I would not plan to reproduce a piece intentionally.

Do you take Commission Enquiries?

Yes I take commission enquiries.  If you wish to contact me directly, please do.  I do not paint smaller than 30cm by 40cm.  Please take a look at my Commissions page for more information.

Can I visit your studio to see a piece in person?

The answer is yes, but by appointment only.  Please contact me directly.